If your vehicle is safe to drive following an accident, it is recommended that you call Coulter Collision Center to schedule an estimate. Although an appointment is not required, it will eliminate the possibility of a lengthy wait when you arrive.
Years ago it was necessary to get estimates from several different collision repair shops and submit them to the insurance company. That is no longer true. You decide where you want your vehicle repaired and get one estimate.
There is no charge to obtain an estimate from Coulter Collision Center.
Scheduling an Estimate
When you make that first call to us, we will obtain all the vital information necessary for processing your claim with the insurance company. We will also answer any questions you may have regarding the claim and repair process.
Estimates on Non-Driveable Vehicles
Simply give us a call and we will arrange to have your vehicle towed to the shop. The estimate will be written in 1 to 2 business days and you will be contacted by phone with the results.
Estimates Are Not Final Repair Bills
It is very common to find supplemental damage during the actual repair. Our preliminary estimate only covers the damage we can see. Other damage may be found when parts are removed and the repair technician performs a detailed damage analysis. Insurance companies expect this and each has a specific procedure that the Customer Service Representative follows so that all loss related damage is documented and billed to the company that owes for the repairs.
If You Don’t Want to File an Insurance Claim
Many customers do not want to turn a claim in to their insurance company because of potential rate increases. If you are paying for the repair yourself, you will be informed during the repair of any changes in the estimate prior to that portion of the work being completed.
Working with Insurance Company Estimates
If the insurance company or an independent appraisal firm writes an estimate on your vehicle, it is not necessary to obtain one from us. We will work off their estimate and negotiate with them for any changes that are necessary to provide you an excellent repair.